Microsoft has decided to end Copilot support on all TVs, with the withdrawal expected before the end of 2026, Windows Central reported after an LG notice appeared on a webOS-powered set on 28 October. The decision affects a consumer TV feature that could answer questions about content on screen, recommend programmes and films, and handle general conversations.
Key points
- LG expects Copilot support on TVs to end before 2027, but says Microsoft has yet to confirm the date.
- LG allowed customers to delete the Copilot shortcut after complaints about its placement on TV home screens.
- Samsung had announced Copilot integration for its 2025 TVs and M7, M8 and M9 smart monitors.
LG notice puts TV support on a timetable
LG’s notification says Microsoft made the decision for all TVs, including LG’s own Copilot-enabled feature. It tells customers that “the Copilot-enabled feature on your TV is no longer available and may stop functioning shortly”. LG says Microsoft has yet to confirm an exact support end date, while the withdrawal is expected before the end of 2026.
The notice appeared on LG televisions on 28 October under the heading “Notice of Microsoft Copilot Service Termination”, PCMag reported. It says the precise date depends on Microsoft’s timetable. Microsoft did not immediately respond to PCMag’s request for comment.
The wording distinguishes the feature’s availability on an LG set from the date Microsoft formally ends support across TVs. Customers receiving the notice are told the feature is no longer available, while LG’s stated expectation for the broader withdrawal remains before the end of 2026.
LG’s Copilot shortcut drew complaints
Copilot’s arrival on LG televisions in December drew complaints when the app was automatically pinned to the home screen and customers initially could not delete it, PCMag reported. Some customers described the addition as unwanted AI software. LG subsequently gave users a way to remove the app.
On LG sets, the app opened Microsoft’s assistant website in the television’s browser rather than running as a native TV application, according to PCMag. That made the home-screen placement the most visible part of the integration for customers encountering it, even though the assistant itself ran through a web page.
Windows Central reported that Copilot on TVs could respond to questions tied to what appeared on the screen as well as suggest things to watch. The assistant also supported general chat, extending a familiar Copilot interaction to a television rather than limiting the feature to programme selection.
Samsung’s 2025 TV range also included Copilot
Samsung announced a Copilot integration for its 2025 AI-powered televisions and smart monitors. The TV models it named included Micro RGB, Neo QLED, OLED, The Frame Pro and The Frame. Its monitor range included the M7, M8 and M9, giving the assistant another route onto large consumer screens beyond LG’s webOS televisions.
Windows Central reported that the Copilot app had been installed on both LG and Samsung TVs during the preceding year and had prompted customer objections online. LG’s notice describes Microsoft’s decision as applying to all TVs, rather than only the LG feature through which its customers received the warning.
Microsoft brings its Copilot apps together
Microsoft has merged Microsoft 365 Copilot and consumer Copilot into the same app. The publication said the company had moved away from presenting Copilot as a personal digital companion and towards productivity and business uses. The TV withdrawal follows that change in how Microsoft positions the assistant.
Microsoft is also rolling out changes to Copilot experiences on Windows 11 following complaints about unwanted software there. In another part of its AI work, the company is pursuing models that run locally on higher-end PCs.
